Transform Your Travel Dreams Into Unforgettable Reality

1. Service Agreement

By engaging Voyage Advantage for travel planning services, you agree to these terms and conditions. Our services include but are not limited to itinerary planning, accommodation booking, experience coordination, and travel support.

2. Payment Terms

Service fees are due upon agreement signing. All travel-related costs (flights, hotels, activities) require payment as specified in your personalized proposal. Refund policies vary by service level and are detailed in your service agreement.

3. Cancellation Policy

Cancellation terms depend on your selected service package and timing. Service fees are generally non-refundable within 14 days of travel. Individual supplier cancellation policies apply to all bookings.

4. Limitation of Liability

Voyage Advantage acts as an intermediary between clients and travel suppliers. While we strive for excellence, we are not liable for supplier failures, natural disasters, or circumstances beyond our reasonable control.

5. Privacy and Data Protection

We protect your personal information in accordance with our Privacy Policy and applicable data protection laws. Your information is used solely for travel planning and support purposes.

6. Intellectual Property

All itineraries, recommendations, and travel plans created by Voyage Advantage are our intellectual property and are provided for your personal use only.

7. Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved through arbitration in New York County, New York.

Information We Collect

We collect information you provide directly (contact details, travel preferences, payment information) and automatically (website usage data, cookies) to provide personalized travel planning services.

How We Use Your Information

Your information is used to: plan and book your travel, communicate with you about your trips, provide customer support, send marketing communications (with consent), and improve our services.

Information Sharing

We share your information only with: travel suppliers necessary for your bookings, payment processors for transactions, service providers who assist our operations, and as required by law.

Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access protocols.

Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. You may also object to processing or request data portability where applicable.

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Travel records are typically retained for 7 years.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Contact Us

For privacy-related questions or requests, contact us at [email protected] or +1 (212) 555-7842.

Your Data Protection Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Information

You have the right to be informed about how we collect, use, and process your personal data through this privacy notice and our communications.

Right of Access

You can request access to your personal data and receive information about how we process it. We will provide this information free of charge within one month.

Right to Rectification

You have the right to correct inaccurate personal data and complete incomplete data we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can request that we limit how we use your personal data in specific situations while maintaining the data on our systems.

Right to Data Portability

You can request to receive your personal data in a structured, commonly used, machine-readable format or have it transferred to another organization.

Right to Object

You can object to processing of your personal data for marketing purposes or where processing is based on legitimate interests.

Rights Related to Automated Decision Making

You have rights regarding automated decision-making and profiling, including the right to human intervention in the decision-making process.

Legal Basis for Processing

We process your data based on: consent (marketing communications), contract performance (travel services), legal obligation (record keeping), and legitimate interests (business operations).

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Managing Your Cookie Preferences

You can change your cookie preferences at any time by clicking the "Manage Cookies" link in our website footer or by adjusting your browser settings.

Digital Millennium Copyright Act (DMCA) Policy

Voyage Advantage respects the intellectual property rights of others and expects users to do the same. We will respond to clear notices of alleged copyright infringement.

Reporting Copyright Infringement

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our website
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated DMCA Agent

Send DMCA notices to:

DMCA Agent - Voyage Advantage
847 Madison Avenue, Suite 1200
New York, NY 10065
Email: [email protected]
Phone: +1 (212) 555-7842

Counter-Notice Procedure

If you believe your content was removed in error, you may file a counter-notice containing:

• Your physical or electronic signature
• Identification of the removed content and its former location
• A statement under penalty of perjury of good faith belief that removal was a mistake
• Your contact information and consent to federal court jurisdiction

Repeat Infringer Policy

We may terminate accounts of users who repeatedly infringe copyrights or other intellectual property rights.

False Claims

Knowingly making false claims in a DMCA notice or counter-notice may result in liability for damages, including attorney fees.